Department of Employment and Labour is currently hiring Client Service Officers (UIF & Employer Services) across multiple locations in South Africa.

👉 No experience required – Grade 12 only!

📌 Job Overview

• Position: Client Service Officer (UIF & Employer Services)
• Total Posts: 13 Positions
• Salary: R269,499 per annum (± R22,458 per month)
• Job Type: Government (Permanent)
• Experience: No experience required

📍 Available Locations

🔹 UIF Client Service Officer (X6 Posts)

• Komani Labour Centre (Queenstown) – 4 Posts
• Richards Bay Labour Centre – 2 Posts

🔹 Employer Services Client Service Officer (X7 Posts)

(Kariega Labour Centre – stationed at:)

• Joubertina Satellite Office
• Louterwater Satellite Office
• Misgund Satellite Office
• Hankey Satellite Office
• Patensie Satellite Office
• Jeffreys Bay Satellite Office
• Humansdorp Satellite Office

🎓 Minimum Requirements

✔ Grade 12 / Senior Certificate
✔ No experience required
✔ Basic computer literacy
✔ Good communication skills

📚 Knowledge Required

• Unemployment Insurance Act (UIF)
• UIF Contributions Act
• Public Finance Management Act (PFMA)
• POPIA (Protection of Personal Information Act)
• Batho Pele Principles
• Government policies & procedures

🧠 Skills Needed

• Communication (verbal & written)
• Customer service & interpersonal skills
• Telephone etiquette
• Time management
• Conflict management
• Analytical thinking
• Ability to interpret UIF laws

💼 Duties & Responsibilities

• Screen and assist clients
• Process UIF benefit applications
• Register continuation forms
• Provide administrative support
• Handle customer queries

📞 Enquiries

• Komani: Mr. U Thambo – (045) 807 5400
• Richards Bay: Mr I Ximba – (035) 780 8708
• Kariega: Ms W Koba – (041) 995 7047

📨 How to Apply

🔹 UIF Posts (Komani & Richards Bay)

Submit applications to:

• Komani (Queenstown):
  Private Bag X323, Queenstown, 5320
  OR Hand deliver: No. 10 Robinson Road, Queenstown
  📧 Email: JobsECQTN@labour.gov.za
• Richards Bay:
  Private Bag X20033, Empangeni, 3880
  OR Hand deliver: 11 Lira Rink Road, Richards Bay
  📧 Email: Jobs-KZN28@labour.gov.za

🔹 Employer Services Posts (Kariega)

• Address: 15A Chase Street, Kariega, 6230
  📧 Email: Jobs-ECUHG@labour.gov.za

⚠️ Important Notes

• Use the new Z83 application form
• Attach a detailed CV only
• Certified documents required only if shortlisted
• Applications with incorrect Z83 will be disqualified