WESTERN CAPE PROVINCIAL RECEPTIONIST

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JOB ADVERTISEMENT
WESTERN CAPE PROVINCIAL RECEPTIONIST

JOB ADVERTISEMENT
To act as the first point of contact for the EFF Provincial Office, providing a professional and welcoming front desk experience for visitors and callers, while managing administrative duties efficiently under the supervision of the Provincial Administrator or Provincial Manager.

1. KEY RESPONSIBILITIES.
– Front Desk Management: Welcoming, registering, and directing visitors, members, stakeholders and maintain neat and organised reception area.
– Switchboard Operations: Answering incoming calls, screening calls, taking messages, and forwarding calls to appropriate departments/officials.
– Administration & Documentation: Handling incoming/outgoing correspondence, couriers, filing, and managing office logistics.
– Meeting Support: Scheduling appointments, managing bookings for the boardroom, and assisting with meeting preparations.
– Queries Handling: Dealing with walk-in queries from the public and members, and directing complaints to relevant staff.
– Office Maintenance: Ensuring the reception area and boardroom are clean, tidy, and secure at all times.
– Stationery & Equipment: Monitoring and replenishing stationery, and reporting any maintenance or equipment failures (e.g., telephone lines, printers).

2. MINIMUM REQUIREMENTS.
– Education: Grade 12 (Senior Certificate) or equivalent NOF Level 4 qualification.
– Experience: Previous experience (typically 2-3 years) in a receptionist, switchboard operator, or office administrative role.
– Computer Skills: Proficiency in MS Office Suite (Word, Excel, Outlook).
– Communication: Excellent verbal and written communication skills in English and often a local language relevant to the province.
– Salary: Market Related/Negotiable

3. COMPETENCIES.
– Professional Telephone Etiquette: Ability to handle high volumes of calls efficiently.
– Interpersonal Skills: Professional, polite, and helpful demeanour in dealing with members and the public.
– Organizational Skills: High levels of planning and tidiness.
– Ability to work under pressure: Proactive and capable of working in a fast-paced environment.

4. HOW TO APPLY:
Interested candidates should submit a detailed CV, motivational letter and certified copies of qualifications to: recruitment@effonline.org
Subject Line: Application for Provincial Receptionist Position.
Closing Date: 10 April 2026 | Time: 17:00