Pick n Pay is looking for a suitably qualified candidate to apply for the  Manager Liquor Store position based at Menlyn Mall, Gauteng.

This full-time opportunity is suitable for candidates with Grade 12 (Matric), supervisory experience and previous experience in a Wine/Liquor department or managing a retail department.

Pick n Pay Manager Liquor Store Job Details

Minimum Requirements

Applicants must have:

• Grade 12 (Matric)
• Minimum 2 years’ experience in a supervisory role
• Previous experience in a Wine/Liquor department or managing a retail department
• Knowledge of liquor products, trends, and responsible trading requirements
• Experience working with SAP or similar retail systems is advantageous

Key Competencies

Candidates should have:

• Ability to read and interpret operational and sales reports
• Ability to achieve results through others
• Planning, organising, and follow-through skills
• Strong adherence to standards, policies, and SOPs
• Customer-focused mindset
• Clear communication and active listening skills
• Business-minded approach with strong commercial awareness

Key Responsibilities

Merchandising Management

• Execute the approved plano guide 100% in line with company standards
• Ensure correct stock rotation in accordance with SOPs on the sales floor and in back-up areas
• Maintain merchandising, cleanliness, and presentation standards throughout the trading day
• Implement promotional space standards and action promotional communications accurately
• Ensure back-up areas are maintained to standard, with all stock represented on the sales floor
• Identify and escalate ongoing stock availability issues to the Store Manager
• Ensure Health & Safety standards and processes are followed at all times
• Understand customer needs and communicate insights to Demand Planning

Systems & Stock Management

• Conduct gap scanning to identify out-of-stocks and over-stocks
• Identify, count, record, and report stock discrepancies accurately
• Extract Excel reports from SAP and complete required stock reporting for Demand Planning
• Process IDTs via SAP in line with SOPs
• Action “reduce to clear” processes accurately on SAP
• Regularly monitor and respond to electronic communications during the workday

Customer Service Management

• Deliver excellent customer service in line with brand standards
• Handle customer complaints and special requests professionally and timeously
• Advise customers on liquor products, trends, and promotions

People Management & Development

• Evaluate the performance of direct reports against agreed objectives and standards
• Review staffing requirements and provide input into staff scheduling and rostering
• Communicate new initiatives, store updates, and department performance to staff
• Motivate, coach, and develop employees to achieve operational and sales targets
• Identify training needs and support continuous development

Application Forms